Contact Us
Contact Us
We're a small team, and yes — a real person reads these.
We reply within one business day, usually faster. If you don't hear back in 48 hours, check your spam folder and then email us again — we'd rather answer twice than not at all.
What we can help with
- Order status or tracking — send your order number and we'll pull it up
- Something arrived damaged — send a photo, we'll replace it or refund you. No forms.
- Returns or exchanges — you have 30 days. No interrogation.
- Ghost or Lantern? — happy to help you pick
- Anything else — genuinely, just ask